Shipping policy

Shipping Policy

1. Shipping Destinations We currently offer shipping services to all addresses within the contiguous United States. (Note: We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. Territories at this time.)

2. Free Shipping Offer We are pleased to provide FREE Standard Shipping on all orders across our store. No minimum purchase is required to enjoy this service.

3. Processing & Handling Time

  • All orders are processed within 1-3 business days (excluding weekends and some holidays) after your order is confirmed.

  • Once your order has been dispatched, you will receive a shipping confirmation email with your tracking details.

4. Estimated Delivery Time

  • Standard Shipping: Usually takes 7 - 15 business days for delivery once the order is shipped.

  • Please note that these are estimated timeframes. While we do our best to ensure timely delivery, factors such as weather conditions or peak seasonal volumes may occasionally cause delays.

5. Order Tracking Once your package is on its way, we will send you an email containing a tracking number. Please allow up to 48 hours for the tracking information to update in the carrier's system.

6. Customs, Duties, and Taxes [Your Brand Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

7. Damaged or Lost Packages

  • If your order arrives damaged, please contact our support team at [huozeng0312@163.com] within 48 hours of delivery. Please retain all packaging materials and the damaged item.

  • [Your Brand Name] is not responsible for packages stolen or lost after they have been marked as "Delivered" by the carrier. We recommend providing a secure delivery address.